Capstone Credit Solutions Privacy Policy
Capstone Credit Solutions has created this privacy statement
("Statement") in order to demonstrate our commitment to customer
privacy. Privacy on the Capstone Credit Solutions Website
(the "Website") is of great importance to us. Because we gather
important information from our visitors and customers, we have established this
Statement as a means to communicate our information gathering and dissemination
practices. We reserve the right to change this Statement and will provide
notification of the change at least thirty (30)
business days prior to the change taking effect.
Collected Information
Capstone Credit Solutions requires customers
who register to use the services offered on the www.capstonecredit.com Website
(collectively, the "Service") to give us contact information, such as
their name, company name, address, phone number, and e-mail address, and
financial qualification and billing information, such as billing name and
address, and credit card number.
At the time you express interest in obtaining additional information about the
Service, or when you register for the Service, we may also ask for additional
personal information, such as title, department name or fax number.
Customers can opt out of providing this additional information by not entering
it when asked. Customers can update or remove their personal information at any
time by logging into the Website and editing their personal information within
their account setup option. Customers can view their updated profile to confirm
their edits have been saved.
Capstone Credit Solutions uses the information that we collect to set
up the Service for individuals and their organizations. We may also use the
information to contact customers to further discuss customer interest in our
company, the Service that we provide, and to send information regarding our
company, such as promotions and events. Customers are invited to receive an
email newsletter by providing an email address. Customer email addresses will
not be distributed or shared with third parties. Customers can opt out of being
contacted by us, or receiving such information from us, at any time by sending
an email to optout@capstonecredit.com. Separately, customers are also asked to
provide an email address when registering for the Service, in order to receive
a username and password. We may also email information regarding updates to the
Service or Capstone Credit Solutions, and will send a
Customer Newsletter. Again, Customers' emails will not be distributed or shared
with third parties and Customers can opt out of receiving any communication by
emailing optout@capstonecredit.com at the time it is distributed, or at the time
any Customer registers for the Service.
Except as we explicitly state at the time we request information
we do not disclose to third parties the information provided. All financial and
billing information that we collect through the Website is used solely to check
the qualifications of prospective customers and to bill for the Service. This
billing information is not used by Capstone Credit Solutions for marketing or
promotional purposes. Capstone Credit Solutions uses a third-party intermediary to
manage the credit card processing. This intermediary is solely a link in the
distribution chain, and is not permitted to store, retain, or use the information
provided, except for the sole purpose of credit card processing. Other third
parties, such as content providers, may provide content on the Website but they
are not permitted to collect any information nor does Capstone Credit Solutions share user information with these parties.
Customers of the Service will be using the Website to host data
and information ("Data"). Capstone Credit Solutions will
not share, distribute, print, or reference any such Data except required by
law. Individual records may at times be viewed or accessed only for the purpose
of resolving a problem, support issue, or suspected violation of the End-User
Agreement, or as may be required by law. Of course, customers are responsible
at all times for maintaining the confidentiality and security of their user
registration and password.
Capstone Credit Solutions may also collect certain information from
visitors to and customers of the Site, such as Internet addresses. This
information is logged to help diagnose technical problems, and to administer
our Site in order to constantly improve the quality of the Service. We may also
track and analyze non-identifying and aggregate usage and volume statistical
information from our visitors and customers and may provide such information to
third parties.
If a user elects to use our referral service for informing a
friend or affiliate about our site, we ask them for their name and email
address. Capstone Credit Solutions will automatically send
that person a one-time email inviting them to visit the site.
Cookies
When you interact with the Capstone Credit Solutions Website we strive
to make that experience easy and meaningful. When you come to our Web site, our
Web server sends a cookie to your computer. Cookies are files that Web browsers
place on a computer's hard drive and are used to tell us whether customers and
visitors have visited the Site previously and to help us navigate and to help
them navigate and use the Website.
Standing alone, cookies do not identify you personally. They
merely recognize your browser. Unless you choose to identify yourself to Capstone Credit Solutions, either by responding to a promotional
offer or opening an account, you remain anonymous to Capstone Credit Solutions Cookies
can be two types: session and persistent based. Session cookies exist only during
an online session. They disappear from your computer when you close your
browser software or turn off your computer. Persistent cookies remain on your
computer after you've closed your browser or turned off your computer. They
include such information as a unique identifier for your browser.
Capstone Credit Solutions uses session cookies containing encrypted
information to allow the system to uniquely identify you while you are logged
in. This information allows Capstone Credit Solutions to process your online transactions
and requests. Session cookies help us make sure you are who you say you are
after you've logged in and are required in order to use the Capstone Credit Solutions
application. Capstone Credit Solutions uses persistent
cookies, that only Capstone Credit Solutions can read and
use, to identify the fact that you are a Capstone Credit Solutions customer
or prior Capstone Credit Solutions Website visitor (whatever the case may be). We are
especially careful about the security and confidentiality of the information
stored in persistent cookies. We do not store account numbers or passwords in
persistent cookies. Users who disable their Web browsers' ability to accept
cookies will be able to browse our Website but will not be able to successfully
use our Service.
Third Party Cookies
We may from time to time engage third parties to track and
analyze non-personally identifiable usage and volume statistical information
from visitors to our website to help us administer our website and improve its
quality. Such third parties may use cookies to help track visitor behavior.
Such cookies will not be used to associate individual website visitors to any
personally identifiable information. All data collected by such third parties
on behalf of Capstone Credit Solutions is used only to
provide us with information on site usage and is not shared with any other
third parties.
Security
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. Capstone Credit Solutions also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Capstone Credit Solutions provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain Data accuracy, and ensure the appropriate use of Data.
Opt-Out Policy
Capstone Credit Solutions offers its visitors and customers a means to
choose how we may use information provided. If, at any time after registering
for information or ordering the Service, you change your mind about receiving
information from us or about sharing your information with third parties, send
us a request specifying your new choice. Simply send your request to
optout@capstonecredit.com.
Correcting & Updating Your Information
If customers need to update or change registration information
they may do so by editing the user. To update a User Profile, log on to Capstone Credit Solutions and update information. To update billing information please email cs@capstonecredit.com or call 877-450-0911. To
discontinue the Service and to have data returned, email cancelaccount@capstonecredit.com
or call 877-450-0911. Capstone Credit Solutions will respond
to your correction or update request within at most 30 days from the date of
your request.
Additional Information
Questions regarding this Statement or the practices of this Site should be directed to Capstone Credit Solutions's Security Administrator by e-mailing such questions to security@capstonecredit.com or by regular mail addressed to: Capstone Credit Solutions, Attn: Security Administrator, 16420 SE McGillivray Blvd, Suite 103-636, Vancouver, WA 98683-3461.